and Homeless Prevention
Funded by the Supportive Services for Veteran Families (SSVF) program, an initiative of the US Department of Veteran Affairs, the program promotes housing stability among very low-income Veteran families who reside in or are transitioning to permanent housing. The program provides rapid re-housing and homeless prevention services through evidence-based practices and case management strategies in order to achieve housing stability within 90 days. Case management services are designed to provide individualized, person-centered support services with the focus on the direct needs of each Veteran family and can last for up to 270 days, based on the unique situation and need of the Veteran.
Bernalillo, Chaves, Eddy, Grant, Guadalupe, Hidalgo, Lincoln, Luna, Otero, Sandoval, Santa Fe, Sierra, Torrance, and Valencia
Questions regarding the Supportive Services for Veteran Families program or to check on the status of a referral, please contact the VIC's SSVF Intake Specialist by calling 505-296-0800.
No, the SSVF program cannot help pay to get your vehicle fixed. You can try contacting the Salvation Army, Catholic Charities, or St. Vincent De Paul to see if they have any funding.
If you have a disconnect notice, the SSVF program can assist you since you must maintain utilities in order to remain stably housed with a legally executed lease in the state of New Mexico.
If you have a delinquent notice, try contacting the utility provider and see if they will work with you on a payment plan. You can also try contacting other service organizations such as St. Vincent De Paul, the American Legion, Catholic Charities, or the Salvation Army who may have funding to assist you.
Unfortunately the SSVF program cannot use funds from our grant to help you move. You can try contacting other service organizations such as the American Legion or Salvation Army to see if they can assist you.
Once you have been approved for enrollment, our process is fairly fast. We will make every effort to help contact your landlord, but do not guarantee anything since we are an outside provider. You can expedite the process by having all your documents ready once you call us (see website for normal documents needed).
Because each situation is unique, the amount and length of time you are provided assistance is dependent on the plan you and your case manager create to ensure your long-term housing stability and independence.
Yes, we can still help you find an apartment. We have a Housing Specialist that will assist you with this process and we have several property managers and landlords that we work with frequently and who are willing to work with you when it comes to poor rental history.
Unfortunately the SSVF program cannot pay for mortgage payments, but we are happy to evaluate your for other programs that the VIC has which may be able to assist you. Please call our Emergency Housing Program at (505) 296-0800, extension 108.
We also encourage you to contact your lender and communicate with them directly since many have special payment plans during these difficult times. You can also try contacting the New Mexico Mortgage Finance Authority at (505) 843-6880, who have several housing programs and resources that might be able to assist you.
Unfortunately the SSVF program cannot use funds from our grant to help you with your move. Trying contacting the American Legion to see if they have any funding.
Yes. Our staff will help you get a DD214 replaced, and can direct you on where to go for enrollment at the VA hospital, if you’re not currently enrolled. We may be able to help verify your Veteran status to establish eligibility. You won’t be turned away for services!
Depending on which program you are enrolled in, you may not need active duty time for services to be provided. We have multiple programs that have different service requirements. Speak with one of our Outreach Specialists to see if you qualify.